1. Overview

iCore Pioneer Business Solution Pvt Ltd, operating under its Zeetius brand ("Zeetius", "we", "our", or "us"), respects your privacy and is committed to protecting the personal information that we collect when you use Zeetius Tournaments (the "Platform"). Zeetius Tournaments is a platform provided by Zeetius under the company iCore Pioneer Business Solution Pvt Ltd. This Privacy Policy explains the types of data we collect, how we process it, and the choices you have. By accessing or using the Platform, you consent to the practices described in this Policy.

2. Information We Collect

We may collect the following categories of personal information:

• Account information: name, email address, phone number, password, organization details, and profile content.
• Tournament data: event descriptions, schedules, rules, communications, and content that you upload or generate.
• Transaction data: payment method details processed by our payment partners, amounts paid or received, and refund records.
• Usage data: log files, IP address, device information, browser type, and analytics about how you interact with the Platform.
• Support data: information you provide when contacting us for help, including recordings or transcripts of communications.

3. How We Use Information

We use personal information to:

• Provide, operate, and improve the Platform and related services.
• Verify accounts, authenticate log-ins, and maintain Platform security.
• Facilitate registrations, payments, refunds, and prize disbursements for tournaments hosted by independent organizers.
• Communicate with you about your account, tournaments, support requests, policy updates, and marketing (where permitted).
• Monitor compliance with our Terms and investigate fraud, misuse, or security incidents.
• Generate anonymized or aggregated insights to improve features and user experience.

4. Legal Bases for Processing

We process personal information on one or more of the following legal grounds: (a) your consent; (b) performance of a contract with you or the tournament organizer; (c) compliance with legal obligations; and (d) legitimate interests pursued by Zeetius, such as securing the Platform, preventing fraud, and improving services.

5. Sharing and Disclosure

Zeetius is a facilitator that connects players with independent organizers. To deliver the Platform, we may share information with:

• Organizers: When you register for a tournament, we share relevant information (such as name, contact details, and team roster) with the organizer so they can administer the event.
• Service providers: Third-party vendors that support payment processing, hosting, analytics, communications, customer support, and security.
• Affiliates and partners: Entities under common ownership that help us operate the Platform.
• Law enforcement or regulators: When required by law, legal process, or to protect rights, property, or safety.
• Other users: Certain profile details or tournament information may be visible to other users when you publish a tournament or participate in public features.

We do not sell personal information. Service providers and partners are contractually required to handle data in a manner consistent with this Policy and applicable law.

6. Cookies and Tracking Technologies

We and our partners use cookies, web beacons, and similar technologies to remember your preferences, understand Platform usage, and deliver relevant content. You can adjust your browser settings to refuse cookies, but some features of the Platform may not function properly without them.

7. Data Retention

We retain personal information for as long as necessary to provide the Platform, comply with legal obligations, resolve disputes, and enforce agreements. Tournament data may be retained to address chargebacks, fraud investigations, or regulatory requirements. When data is no longer required, we will delete or anonymize it in a secure manner.

8. Security

We implement technical and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is completely secure; we cannot guarantee absolute security, but we continually monitor and enhance our protections.

9. International Transfers

The Platform may be accessed globally. By using the Platform, you understand that personal information may be transferred to, stored in, or processed in countries outside of your residence, including jurisdictions that may have different data protection laws. We implement safeguards to ensure that such transfers comply with applicable legal requirements.

10. Your Rights and Choices

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the processing of your personal information, object to certain processing, or request data portability. You may exercise these rights by contacting us at support@zeetius.zohodesk.in. We may request verification of your identity before responding. You may opt out of marketing emails by following the unsubscribe instructions in our communications.

11. Children's Privacy

The Platform is not directed to children under the age of 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children without appropriate consent. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

12. Changes to This Policy

We may update this Privacy Policy periodically. The "Last updated" date at the top of the page indicates when the Policy was most recently revised. Your continued use of the Platform after any update constitutes acceptance of the revised Policy.